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Ticket FAQ

Ticket FAQ

Give the Gift of Entertainment

Don't know what to get that special person? Give them a Fairfield Arts & Convention Center gift certificate. Gift certificates can be purchased in any denomination and can be used for any show during the Artist Season and any other show at the Sondheim Center. Just stop by the ticket office or call us at 641-472-2787 to purchase gift certificates.

Ticket Office Information and Hours

The Stephen Sondheim Center for the Performing Arts Ticket Office is located inside the Fairfield Arts & Convention Center lobby. Hours are 12 p.m. to 5 p.m. Monday through Friday and two hours prior to all performances. The ticketing fulfillment options include Ticket Office sales, telephone orders and online purchasing with a print-at-home option.Tickets may be purchased online here until two hours before curtain of the particular performance. Tickets purchased online and over the phone may be picked up at the Ticket Office will call window at any time during Ticket Office hours or two hours prior to the performance.


Seating Locations

Ticket prices are according to zones for all Artist Series performances: Zone 1, Center Orchestra, Side and Rear Orchestra; Zone 2, Balcony; Zone 3, Mezzanine Box Seats with limited view; and Zone 4, Mezzanine Box with restricted view.   Some performances and events are open seating, general admission.


Save on Tickets

Artist Series: The Fairfield Arts & Convention Center is pleased to offer season tickets and discount multiple show packages for the Sondheim Center for the Performing Arts 2015-16 Artist Series. This includes the discounted Platinum - four tickets to all 17 performances and Gold - two tickets to all 17 performances. The season ticket packages are discounted 20 - 25% off the single ticket price. The pick packages - Pick 14, Pick 10, Pick 6, Pick 3 - offer the opportunity to select one ticket to 14, 10, six or three performances with discounts up to 17% off single ticket prices. Please click here for more information on the discounted season tickets and pick packages. 

Groups: The Fairfield Arts & Convention Center welcomes groups of 10 or more to performances at the Sondheim Center with discounted tickets to most performances and events. Contact the Ticket Office, 641-472-2787 to arrange your group's visit and ask about dinner and a show options. 

Youth & Students
: The Fairfield Arts & Convention Center offers discounted tickets to youth, 18 years of age and under, and students. Youth tickets are only $15 for all performances of the Sondheim Center for the Performing Arts 2015-16 Artist Series and are available at the Fairfield Arts and Convention Center Ticket Office.  

Payment Options

We gladly accept cash, personal checks, VISA, MasterCard, Discover, American Express. Checks should be made payable to "The Fairfield Arts & Convention Center" or "FACC."

Refunds and exchanges

Ticket sales are final. There are no refunds or exchanges.

Become a Member

We’ve made it easy to become a Member by completing the form below. A member from the Fairfield Arts & Convention Center will contact you to arrange and process your membership payment.